At Menawa Connect, your privacy is our top priority. We are committed to safeguarding your personal information and ensuring transparency in how we collect, use, and protect your data. This Privacy Policy outlines the types of data we gather, why we collect it, how it is processed, and your rights regarding your personal information when you interact with Menawa Connect via menawaconnect.com and other affiliated platforms.

1. Information We Collect

We collect both personal and non-personal information to provide, improve, and customize our services for you.

• Log Data: Whenever you visit Menawa Connect, we automatically gather log data, which includes information like your IP address, browser type, referral/exit pages, and time spent on each page. This data helps us improve our platform’s functionality and performance, ensuring smooth navigation and a better user experience.
• Device Information: We collect information specific to the device you use to access our website, such as your device type, operating system, unique device identifiers, and geolocation data (if enabled). This helps us provide a seamless experience across all device types.
• Personal Information: When you subscribe to our newsletter, register for an account, or engage with our services, we may ask for personal details like your name, email address, phone number, and payment information for transaction-related purposes.

2. Legal Basis for Data Processing

We process your personal data in accordance with global data protection laws like the GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act). Our legal bases for processing your data include:

• Contractual Obligation: We process data to provide services such as transactions, subscriptions, or customer support.
• Legitimate Interests: For purposes such as improving the functionality of our website, optimizing marketing efforts, or ensuring platform security.
• Consent: For marketing activities, such as sending newsletters or promotional content, which require your explicit consent. You have the right to withdraw your consent at any time.
• Compliance with Legal Requirements: We may be required to process your data to comply with legal obligations, such as fraud prevention or tax reporting.

3. How We Use Your Data

We use the personal and non-personal information collected from you for the following purposes:

• Enhancing User Experience: We analyze your preferences and interaction data to provide personalized content, offers, and user experiences that match your interests.
• Service Provision: We process payments, deliver services, and manage accounts as part of our commitment to providing a smooth customer experience.
• Analytics & Improvements: Your data helps us continuously improve our platform by identifying user behavior trends and optimizing site features accordingly.
• Marketing & Promotions: With your consent, we use your contact details to send newsletters, special offers, and updates on Menawa Connect’s latest features and initiatives.
• Legal Compliance: We process and store data to meet regulatory obligations, manage disputes, and enforce agreements.

4. Data Sharing and International Transfers

• Third-Party Providers: We may share your personal data with trusted third-party service providers for activities such as payment processing, web hosting, and analytics. These providers are obligated to protect your data in line with this Privacy Policy and relevant data protection laws.
• International Transfers: Menawa Connect operates on a global scale, and as such, your data may be transferred to countries outside your jurisdiction, including to countries that may not have equivalent data protection laws. However, we use mechanisms such as Standard Contractual Clauses (SCCs) or Binding Corporate Rules (BCRs) to ensure your personal information remains protected.

5. Data Security and Retention

We take your data security seriously. To protect your personal information, we implement:

• Encryption: We use state-of-the-art encryption techniques to secure your personal and transactional data.
• Access Control: Access to personal information is restricted to authorized personnel who require the data for legitimate business purposes.

While we take all necessary steps to protect your data, please note that no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

• Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Once the data is no longer needed, we securely delete it.

6. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to:

• Personalize Your Experience: Cookies help us remember your preferences and provide content tailored to your interests.
• Analyze Site Performance: We use cookies to track user interaction with our website, helping us improve site performance and navigation.

You have the option to manage or disable cookies through your browser settings. However, note that disabling cookies may affect your ability to use certain features on our website. For more details, refer to our [Cookie Policy].

7. Business Transfers

In the event that Menawa Connect undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction. Any entity acquiring your data will be required to adhere to the terms outlined in this Privacy Policy.

8. Your Rights and Control Over Your Data

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal data we hold about you.
• Correction: If any information we hold is inaccurate or outdated, you can request corrections.
• Erasure: You have the right to request the deletion of your personal data under certain circumstances.
• Data Portability: You may request the transfer of your personal data to another service provider in a structured, commonly used format.
• Withdraw Consent: You can opt out of marketing communications and withdraw consent for any processing activities that rely on consent.
• Object to Processing: You may object to the processing of your data where we rely on legitimate interests.

To exercise any of these rights, please contact us using the details provided below.

9. External Links

Menawa Connect may contain links to external websites operated by third parties. We are not responsible for the privacy practices or the content on these external sites. We recommend that you review the privacy policies of any third-party websites you visit.

10. Changes to Our Privacy Policy

We reserve the right to update or modify this Privacy Policy to reflect changes in our practices or applicable laws. We will notify users of significant changes by posting the updated policy on our website. Your continued use of our services after any changes will constitute your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you would like to exercise your data protection rights, please contact us at:

• Email: hello@menawaconnect.com
• Website: www.menawaconnect.com

Effective Date: October 2024